Last Updated: September 8, 2026
Thank you for shopping at loopearplugssell.com. If you are not satisfied with your purchase, we’re here to help.
1. Return Window
You may request a return within 30 days after delivery for eligible items. To be eligible, items must be unused, undamaged, in original packaging, and include all accessories, cases, tips, manuals, and proof of purchase.
2. Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns of:
- Opened or used ear tips, earplugs, or items that have touched the ear canal and are not resealable.
- Products marked final sale, clearance, gift cards, or personalized items unless required by law.
- Items damaged by misuse, improper cleaning, unauthorized repair, accident, or normal wear.
- Items returned without a return authorization or valid order number.
3. How to Start a Return
Email zaooohstgu@iubridge.com with your order number, email used at checkout, reason for return, and photos/video if the item is damaged, defective, or incorrect. If approved, we will provide return instructions and, where applicable, a return shipping label.
Approved return address:
[Return Warehouse Address]
Please do not send items back before receiving approval, or your refund may be delayed.
4. Refunds
Once your return is received and inspected, we will notify you by email. If approved, a refund will be issued to your original payment method within 5–10 business days, depending on your bank or card issuer. Original shipping charges are generally non-refundable unless the return is due to our error, a defective item, or a damaged/incorrect shipment.
5. Damaged, Defective, or Wrong Items
Contact us within 7 days of delivery at zaooohstgu@iubridge.com with your order number and clear photos/video. We may offer a replacement, exchange, refund, or prepaid return label at our discretion.
6. Exchanges
The fastest way to exchange is to return the eligible item for a refund and place a new order. If you prefer a direct exchange, contact us first to confirm stock.
7. Late or Missing Refunds
If you have not received an approved refund after 10 business days, first check your bank/account again, then contact your card issuer or payment provider. If needed, email us and we will help trace it.
8. Chargebacks and Fraud Prevention
Please contact us before filing a payment dispute so we can resolve the issue. Abusive chargebacks, false claims, or return fraud may result in order cancellation, account restriction, and reporting to relevant processors.
9. Contact
Email: zaooohstgu@iubridge.com
Mailing Address: 861 Maxwell Street, Toledo, Ohio [ZIP Code], United States
Website: https://loopearplugssell.com/